Terms of Service

Last Updated: February 13, 2025

Welcome to Velvet & Vine. These Terms of Service ("Terms") govern your use of our website velvetandvine.beauty and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you must not use our website or purchase our products.

1. Acceptance of Terms

By using this website, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using this website on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Use of Website

Permitted Use

You may use our website for lawful purposes only and in accordance with these Terms. You agree not to use our website in any way that violates applicable laws or regulations.

Prohibited Activities

You agree not to:

  • Use the website for any fraudulent or illegal purposes
  • Violate any intellectual property rights of Velvet & Vine or third parties
  • Upload or transmit viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the website's functionality
  • Collect user information without consent
  • Use automated systems to access the website without permission

3. Product Information and Purchases

Product Descriptions

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, or error-free. If a product is not as described, your sole remedy is to return it in accordance with our return policy.

Pricing and Availability

All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time. We are not liable for any price changes or product unavailability. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or decline any order at our discretion. We may require additional verification or information before accepting an order. A confirmation email does not constitute acceptance of your order.

4. Payment Terms

Payment must be made in full at the time of purchase using one of our accepted payment methods. You represent and warrant that you have the legal right to use any payment method you provide. We use third-party payment processors to handle transactions securely.

You agree to pay all charges incurred by you or on your behalf through the website, including applicable taxes and shipping fees.

5. Shipping and Delivery

We will ship products to the address you provide at checkout. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control. Risk of loss and title pass to you upon delivery to the carrier.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible products within 30 days of delivery for a refund or exchange, subject to our return policy. Products must be unused, in their original packaging, and in resalable condition.

Due to hygiene reasons, certain products (such as opened cosmetics) may not be eligible for return. Please contact our customer service team to initiate a return.

7. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Velvet & Vine or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

9. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Velvet & Vine shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our website or products
  • Any unauthorized access to or use of our servers or personal information
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, or harmful code transmitted through our website
  • Any errors or omissions in content or for any loss or damage incurred from use of content

11. Indemnification

You agree to indemnify, defend, and hold harmless Velvet & Vine and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the website or your violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the website shall be resolved through binding arbitration, except where prohibited by law.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website with an updated "Last Updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Velvet & Vine regarding your use of the website and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Velvet & Vine

Email: [email protected]

Website: velvetandvine.beauty